Shipping facts
We ship throughout the USA and Canada, and also Alaska, Hawaii, and Puerto Rico
Shipping time frame
Most order are shipped within 2 days, some products are Hand made to order by the manufacture and may take an additional week to ship.
Tracking Information
All tracking information is available via email, with the tracking number, carrier, and date shipped.
Shipping carriers
All orders are shipped via UPS and USPS
Return Policy
Vip Pet Supply, offers a 14-Day money back guarantee on all products from the day of receipt, you will receive instructions via our support center for procedures regarding product returns if you are unsatisfied with your product.
