Shipping & Returns

Shipping facts

 

 

We ship throughout the USA and Canada, and also Alaska, Hawaii, and Puerto Rico

 

 

Shipping time frame

 

 

Most order are shipped within 2 days, some products are Hand made to order by the manufacture and may take an additional week to ship.

 

 

Tracking Information

 

 

All tracking information is available via email, with the tracking number, carrier, and date shipped.

 

 

Shipping carriers

 

 

All orders are shipped via UPS and USPS

 

 

Return Policy

 

 

Vip Pet Supply, offers a 14-Day money back guarantee on all products from the day of receipt, you will receive instructions via our support center for procedures regarding product returns if you are unsatisfied with your product.

 

 

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